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TRUE-FORCES

Proven Fractional COO Services for Small Businesses, MSPs and Professional Service Firms

We help busy CEOs caught in the day-to-day operations, technology or both, execute your vision by rolling up our sleeves and joining your team as an experienced COO or Integrator (EOS) at the fraction of the cost of a full-time executive.

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Why you may need a Fractional COO

more freedom

You are the CEO and are getting pulled into the day-to-day operations and don’t have the time to work on the things you are passionate about

gain traction

Your business is growing but things are becoming more complex, chaotic and you’re not making as much money as you feel you should be

Right technology

People in your org are making their own technology choices and you feel you are lacking a cohesive IT strategy to pull it all together

right Structure

You are unsure you have the most optimal organizational structure to keep pace with your grown plans

Optimize Process

You feel that your processes may be too complicated and there is a better, more efficient way of doing things

Right people

You are unsure you have the right people in the right seats in your organization

Let's talk about things you could potentially delegate to a COO
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Some Anticipated Results working with a Fractional COO

WIN TIME BACK

Help CEO and/or leadership team members focus on what they are great at by taking ownership of delegated responsibilities

GAIN TRACTION

Taking your vision and helping organize people, process, and technology to achieve the goals necessary to gain traction

LEVERAGE TECH FOR GROWTH

Technology is used in almost every aspect of business operations.  The right strategy impacts the bottom line.  A practical cyber defense strategy defends the bottom line.

UNBLOCK GROWTH

Collaborate with others on the leadership team to leverage tools and concepts to help break through organizational or departmental “ceilings” that’s blocking growth

IDENTIFY NEW OPPORTUNITIES

Bringing an experienced leader into the organization can bring fresh perspectives and help identify and focus on the high leverage opportunities for the business.

CREATE HEALTHIER WORKPLACE

Strengthening the key components of the business operating system will start to make things feel easier for everyone.

Let's talk about how we achieve greater results for our clients
Let's talk

The True Forces Process

The True Forces Process is our systematic approach to ensuring desired results are achieved. Together

Kick off


About you
About me
Process
Expectations

Assess


Organization
Technology
Discovery
Roadmap

Align


Business Operating system
People, process, technology
Strategic planning
Goals

Achieve


Manage and Execute
Measure, Report, Improve
Consistency, accountability
Results

Transition

Elevate exisitng staff or recruit, hire and hand-off to full time Exec when ready
Transition

Why us?

UNIQUE LEADERSHIP EXPERIENCE

For 27 years and counting, Mark Jordan has been a highly effective COO, CIO, and CTO for both his own IT services company and over 40 other small and medium-sized businesses. Mark grew his own business 6X over 5 years before selling in 2022, using EOS as his business operating system. In his tenure, has also worked in 8 M&A projects both on the pre- and post-acquisition stages.

SMALL BUSINESS ONLY

We thrive in the small business environment – especially ones that are scaling up or trying to. This is where we can make the most impact and are willing to say “no” when larger businesses come our way. 

PART OF YOUR TEAM, NOT A COACH

We join your organization as a full-fledged team member. It's just that it is at less than full time. We don't view ourselves as an external consultant or coach. Yes, there are many insights and tools that we will bring to your business, but as a byproduct of rolling up our sleeves as a working team member.

Frequently Asked Questions

No problem. Our goal is not to displace anyone. We join your organization as a fractional leader and work alongside your current team to bring an objective perspective, strengthen the team and achieve results, together.

Much of the day-to-day is handled remotely with video conferencing and remote tools. For some work, like strategic planning and team development, we prefer to be in-person. Ultimately, we work with you to find the right balance that’s most effective for you.

Select the engagement model that works best for you; either 10, 20 or 30%. 20% is about one day a week plus an extra full planning day per quarter.

As a fractional leader we can concentrate more on the technology side of the house, taking over the IT strategy and management responsibilities where it makes sense.

Schedule an initial kick off meeting to discuss if this model makes sense for you and at what level of engagement. From then, we will send you over a scope of work. Sign the paperwork and we can get started as quickly as you need us to.

Proven Fractional COO Services

Schedule an initial kickoff meeting to discuss if hiring a Fractional COO makes sense for you and at the optimal level of engagement.

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